Privacy Policy


Privacy policy and user data

smartdeal cares about your privacy. smartdeal’s Privacy policy describes our information (including transaction data) practices, including the types of information we receive and collect from you and how we use and share this information. You agree to our data practices, including the collection, use, processing, and sharing of your information as described in our privacy policy, as well as the transfer and processing of your information in Indonesia and other countries globally when we have or use facilities, service providers or partners, regardless of where you use our services. You acknowledge that the laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country.

Acceptable use of our services

Our terms and policies. You must use our services according to our terms and posted policies. If we disable your account for a violation of our terms, you will not create another account without our permission.

Legal and acceptable use. You must access and use our services only for legal, authorized, and acceptable purposes. You will not use (or assist others in using) our services in ways that : (a) violate, misappropriate, or infringe the rights of smartdeal Indonesia, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights

Harm to smartdeal or our users You must not (or assist others to) access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our Services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, systems, our users, or others, including that you must not directly or through automated means: (a) reverse engineer, alter, modify, create derivative works from, decompile, or extract code from our Services; (b) send, store, or transmit viruses or other harmful computer code through or onto our Services; (c) gain or attempt to gain unauthorized access to our Services or systems; (d) interfere with or disrupt the integrity or performance of our Services; (e) create accounts for our Services through unauthorized or automated means; (f) collect the information of or about our users in any impermissible or unauthorized manner; (g) sell, resell, rent, or charge for our Services; or (h) distribute or make our Services available over a network where they could be used by multiple devices at the same time.

Keeping your account secure. You are responsible for keeping your device and your smartdeal account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our services.


Your rights smartdeal does not claim ownership of the information that you submit for your smartdeal account or through our services. You must have the necessary rights to such information that you submit for your smartdeal account or through our services and the right to grant the rights and licenses in our terms

smartdeal’s right  We own all copyrights, trademarks, domains,logos, trade dress, trade secrets, patents and other intellectual property right associated with our services. You may not use our copyrights, trademarks,domains,logos,trade dress,patents, and other intellectual property rights unless you have our express permission .

Limitation of liability

The smartdeal parties will not be liable to you for any lost profits or consequential,special,punitive,indirect,or incidental damages relating to, arising out of, or in any way in connection with our terms,us,or our services,even if the smartdeal parties have been advised of the possibility of such damages.


You agree to defend, indemnify, and hold harmless the smartdeal Parties from and against all liabilities, damages, losses, and expenses of any kind (including reasonable legal fees and costs) relating to, arising out of, or in any way in connection with any of the following: (a) your access to or use of our Services, including information provided in connection therewith; (b) your breach or alleged breach of our Terms; or (c) any misrepresentation made by you. You will cooperate as fully as required by us in the defense or settlement of any Claim.

Dispute resolution

Governing law. The laws of the state of Indonesia govern our terms, as well as any disputes, whether in court or arbitration, which might arise between smartdeal and you without regard to conflict of law provisions

Availability and termination of our services

Availability of our services. Our services may be interrupted, including for maintenance, repairs,upgrades, or network or equipment failures. We may discontinue some or all of our services, including certain features and the support for certain devices and platforms, at any time. Events beyond our control may affect our services, such as events in nature and other force majeure events.

Termination We may modify, suspend , or terminate your access to or use of our services anytime for any reason, such as if you violate the letter or spirit of our terms or create harm, risk, or possible legal exposure for us, our users, or others. The following provisions will survive any termination of your relationship with smartdeal: “Licenses,” “Disclaimers,” “Limitation of Liability,” “Indemnification,” “Dispute Resolution,” “Availability and Termination of our Services,”


Unless a mutually agreement between you and us states otherwise, our terms make up the entire agreement between you and us regarding smartdeal and our services, and supersede any prior agreements.

We may ask you to agree to additional terms for certain of our services in the future, which will govern to the extent there is a conflict between our terms and such additional terms.

Our services are not intended for distribution to or use in any country where such distribution or use would violate local law or would subject us to any regulations in another country. We reserve the right to limit our services in any country.

smartdeal privacy policy

smartdeal honor your privacy and have built services with set of privacy principles in mind

smartdeal provides online rate, and online currency booking system in Indonesia. Our privacy policy helps explain our information practices.

smartdeal”,”our”,”we” or “us” refer to smartdeal. This privacy policy applies to all of our apps, services, features, software, and website unless specified otherwise

Information we collect

Your account information You provide your personal identification number, copy of identity, contact number, address, signature and other requirements to be registered as a customer in smartdeal’s database. smartdeal need to confirm your membership by meeting face to face and filling in required forms. You confirm the information you filled in are as is.

Your device identification. smartdeal will record your device unique ID to differentiate and limit one user ID per 1 mobile device.

Customer support. You may provide us with information related to your use of our services, including copies of your messages, and how to contact you so we can provide you customer support. Issues found could be emailed to us directly

Automatically collected information

Usage and log information. We collect service-related,diagnostic and performance information. This includes information about your activity (such as how you use our services, locations, log-ins) log files and diagnostic, and performance logs and reports.

Transactional information

Device and connection information. We collect device-specific information when you install, access or use our services. This include information such as hardware model, operating system information, browser information, IP address, mobile network information including phone number, and device identifiers. We collect device location information and currency booking pickups

How we use information

We use all the information we have to help us operate, improve, understand, customize, support and market our services.

Our services

Safety and security we verify accounts and activity, and promote safety and security.

Information shared

You share your information as you use and communicate through our services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our services.

Managing your information

Service settings you can change your service settings to manage language used, change of password.

Changing your devices. Since 1 account can only function to 1 device that access the application, Change of devices should be informed to smartdeal.

Contact US


Jl Cidengtimur 16 A

Petojo Utara, Gambir, Jakarta Pusat

DKI Jakarta 10130